Refund Policy

New goods qualify for return or exchange requests regardless of whether a defect is present. A return or exchange must be requested within 30 days of delivery.

An item need not be defective: changing your mind, choosing incorrectly, or having a different preference are accepted reasons. Please retain the original packaging, labels, and accessories, and keep the goods new, unused, and in original condition.

Report any damage, fault, incorrect shipment, missing part, or material difference from the description so we can help. Please identify the order and checkout email and describe your concern, adding photographs or video of the goods and packaging for damage, faults, wrong shipments, or missing items.

All returns are postal returns using the free in-package return label, and you must obtain authorization before mailing them. No fee is charged for restocking, and exchanges are limited to merchandise actually in stock.

The original payment method receives an approved refund, which we process within 10 days following approval.

Email: duyendang82000948@gmail.com
Mailing address: 256 Monroe St, Lafayette, Louisiana, 70501, United States
Phone: (276) 475-8865